Last updated: 26 May 2026

Privacy Policy

Unicity (ABN 50 760 617 665) respects your privacy. This policy explains how we collect, use, and protect personal information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This document is general information for our website and services. It is not legal advice. For advice about your situation, speak to a lawyer.

Who we are

Unicity is operated by Matt Smith, based in Brisbane, Queensland, Australia. Contact: matt@unicityai.com.au · 0407 733 940.

What we collect

We may collect:

• Contact and enquiry data: name, email, phone, company, and details you provide about a workflow or project.
• Communications: emails, call notes, and messages related to scoping or delivery.
• Technical data: basic server logs (IP address, browser type, pages viewed, timestamps) via our hosting provider.
• Client project data: when engaged, data needed to build and operate your automation (handled under your contract and any NDA).

We do not intentionally collect sensitive information (health, government identifiers, etc.) through this website. Do not send it unless we have agreed a secure process in writing.

How we use information

• Respond to enquiries and run scope calls
• Prepare quotes and deliver contracted services
• Operate, secure, and improve our website
• Meet legal, tax, and insurance obligations

We do not sell your personal information. We do not use website analytics or advertising trackers on this site at the time of this policy.

Cookies and similar technologies

This site stores a small preference in your browser (localStorage, key unicity_cookie_notice_v1) when you dismiss the cookie notice, so we do not show it again.

We load fonts from Google Fonts. Google may collect technical data (such as IP address) when fonts are requested. See Google's Privacy Policy.

Our site is hosted on Vercel, which processes technical logs for security and delivery. See Vercel's Privacy Policy.

Third parties

We use service providers who process data on our behalf, including hosting, email, and (for client work) automation platforms you approve (e.g. Make.com, Supabase, cloud AI APIs). We require appropriate handling under contract where practicable.

Some providers may store or process data outside Australia. Where that applies, we take reasonable steps consistent with APP 8 (cross-border disclosure).

Storage and security

We keep information only as long as needed for the purposes above, or as required by law. We use reasonable technical and organisational measures, but no online system is completely secure.

Your rights

You may request access to, or correction of, personal information we hold about you by emailing matt@unicityai.com.au. We will respond within a reasonable time.

If you are not satisfied, you may complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Marketing

We do not send bulk marketing from this website. If you receive service-related email from us, you can ask to stop non-essential messages at any time.

Changes

We may update this policy from time to time. The "Last updated" date at the top will change. Material changes will be posted on this page.

Contact

Privacy questions: matt@unicityai.com.au
Unicity · ABN 50 760 617 665 · Brisbane, QLD, Australia