Last updated: 26 May 2026

Terms of Service

These terms govern your use of the Unicity website at unicityai.com.au (the Site). By using the Site, you agree to these terms.

This document is general information. It is not legal advice. Services are delivered under separate written agreements (quotes, statements of work, or contracts).

About us

The Site is operated by Unicity (ABN 50 760 617 665), Brisbane, Queensland, Australia. Contact: matt@unicityai.com.au.

Information on this Site

Content on the Site (including case studies, metrics, testimonials, and timelines) is for general information only. It is not a promise that you will achieve the same results. Outcomes depend on your workflow, data, systems, and scope.

Nothing on the Site is legal, financial, tax, or professional advice. You should obtain your own advice before relying on any information here.

Australian Consumer Law

Our services are subject to the Australian Consumer Law (ACL). Nothing in these terms excludes, restricts, or modifies rights or remedies you have under the ACL that cannot lawfully be excluded.

Website content is not an offer to contract. A binding engagement requires a written quote or agreement signed (or clearly accepted in writing) by both parties.

No guarantees

We describe typical delivery approaches (for example, fixed-scope builds and source code handover). Unless expressly stated in your written agreement, we do not guarantee specific business outcomes, revenue, cost savings, error-free operation, or delivery within a particular timeframe.

Testimonials and case studies

Testimonials reflect individual client experiences at a point in time. Case studies may be anonymised. Metrics shown relate to specific projects and may not apply to your situation. Client names or references are provided only with consent and on request where agreed.

Intellectual property

We own (or license) copyright in the Site design, text, graphics, and branding, except third-party materials identified below. You may view and print pages for personal business use. You must not copy, scrape, or republish the Site for commercial use without our written permission.

Product names, logos, and trademarks on the Site (for example Make.com, n8n, Supabase, Vercel, Claude) belong to their respective owners. They are shown for identification only and do not imply endorsement.

For commissioned work, intellectual property in deliverables is governed by your project agreement (typically including source code transfer at handover where stated).

Acceptable use

You must not:

• Use the Site unlawfully or in a way that harms us or others
• Attempt unauthorised access to our systems
• Submit false, misleading, or malicious enquiries
• Introduce malware or automated scraping without permission

Enquiry form and email

Enquiries submitted through the Site open your email client or are sent by email. You are responsible for the accuracy of information you provide. Our Privacy Policy explains how we handle personal information.

AI and automation services

We build software and automations that may use third-party AI and cloud services. Outputs may be inaccurate or incomplete. Production use requires your review, testing, and operational controls. You are responsible for compliance with laws that apply to your industry and data (including privacy, records, and sector rules).

Limitation of liability

To the maximum extent permitted by law, we are not liable for any loss arising from your use of (or inability to use) the Site, including indirect or consequential loss, except where liability cannot be excluded under the ACL or other applicable law.

Where liability for the Site is not excluded, our liability is limited (at our option) to resupplying the relevant information or services or paying the cost of doing so, except for loss that cannot lawfully be limited.

Links

The Site may link to third-party sites. We are not responsible for their content or privacy practices.

Changes

We may update these terms by posting a new version on this page. Your continued use of the Site after changes constitutes acceptance of the updated terms.

Governing law

These terms are governed by the laws of Queensland, Australia. You submit to the non-exclusive jurisdiction of the courts of Queensland.

Contact

Questions about these terms: matt@unicityai.com.au
Unicity · ABN 50 760 617 665